Privacy Policy

This Notice Covers

Elevate ENT Partners provides health care to ENT patients jointly with ENT physicians and other health care professionals and organizations. Elevate ENT Partners and the individual described below together are sometimes called “us” or “we” in this Notice.

The privacy practices described in this Notice apply to all Care Centers, departments, units and programs of Elevate ENT Partners, whether located on or off the main office, Care Centers, and will be followed by all employees, staff, trainees, students and other Care Centers personnel who have a need to use your health information to perform their job, including ENT physician members of Elevate ENT Partners and allied health professional while they are caring for you in the Care Centers and other medical facilities.

The individuals described above may share your health information with each other to carry out treatment, payment, or health care operation related to your care. This Notice explains generally how this Care Center and the individuals described above might share or disclose your health information.

Privacy Statement

We are committed to protecting the privacy and confidentiality of our users. We collect, process, and store personal information to provide high-quality services, ensure compliance with legal and regulatory requirements, and improve user experience.

Data Collection & Usage – We collect only necessary personal and professional information to facilitate service access, education tracking, and customer support.
Secure Handling – We implement strict security measures to protect data from unauthorized access, breaches, or misuse.
Third-Party Sharing – We do not sell personal data and only share it with trusted service providers for essential operations.
User Control – Users have the right to access, update, or request deletion of their personal information.

By using our services, you acknowledge and agree to our privacy practices. For more details, view our full Privacy Policy.

Collection of Your Personal Information

This Practice collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.

Use of Your Personal Information

This Practice collects and uses your personal information to operate the website and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. This Practice will disclose your personal information, without notice, only if required to do so by law.

SMS Communication Consent

By opting into SMS from a web form or other medium, you consent to receive text messages from Jacksonville ENT Surgery related to appointments, follow ups, lab notifications, reminders, surveys, and account billing. You may reply STOP to opt out at any time. For assistance, reply HELP. Message frequency varies. Message and data rates may apply.

Use of Cookies

The website uses "cookies" to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Security of Your Personal Information

This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

This Practice will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information.